Ibtissam Chakib, Awakened Voyages
As a busy travel blogger managing a growing brand, I needed someone who could not only take tasks off my plate but also support me in areas I wasn’t fully comfortable with. One of the biggest ways Fedwa helped was by supporting me with brand collaboration contracts, reviewing the terms, organising the paperwork and ensuring everything was clear and correct. As someone without much experience in that area, her knowledge and guidance was invaluable. She also did a fantastic job handling inbox management, content scheduling and research which allowed me to fully focus on my writing. Fedwa consistently delivered with professionalism and I always felt like my business was in good hands. I’d highly recommend Virtually Edge to any small business owner looking for a proactive and capable Virtual Assistant.
Pushpa Thapa, Owner, Rexair
Fedwa’s ad hoc support has been a tremendous asset to Rex Air. Her meticulous attention to detail and proactive approach ensured seamless communication with our overseas call centre and efficient client servicing. She was also crucial in managing the complex logistics of our new initiative: organising bespoke cultural events and UK travel itineraries for our visiting clients.
By managing these diverse and demanding administrative tasks, Fedwa allowed us to focus squarely on expanding and diversifying Rex Air into new areas with complete confidence. Her contributions have been invaluable to our team’s productivity and overall client satisfaction.
Marin Yeats, Evolve in Therapy
Working with Fedwa at Virtually Edge has been incredibly helpful. She offered flexible, ad hoc admin support that allowed me to stay focused on my clinical work without getting bogged down by administrative tasks. Knowing my practice’s administrative core is handled reliably has significantly reduced my stress levels.
From managing emails and scheduling to organising documents, Fedwa has been professional, efficient, and easy to work with. This administrative freedom has directly translated into better capacity to serve my clients. Her support has been a real asset, and I’d highly recommend Virtually Edge to any therapist or solo practitioner looking for dependable virtual assistance.
Suky, Founder, Evolve with Suky
As a business owner, I am usually juggling 50 things at once. When it comes to support, I need 100% reliability, efficiency and diligence. I am delighted to say that working with Fedwa at Virtually Edge has been exactly this. She is intelligent enough to ’get it’ straight away so I don’t need to worry. I have left her with various tasks, things like updating my website, managing my inbox and scheduling meetings and organising travel, to refining client documents. All of which she has done effortlessly and competently. It’s rare to find someone who genuinely understands your business and is able to hit the ground running. I wouldn’t hesitate to recommend Fedwa. I think she is fabulous. And I will continue to utilise her services as and when required.
Peter Griffiths, Project Manager
During one of the largest projects of my career, having Fedwa from Virtually Edge on board was an absolute game-changer. With tight deadlines, constant meetings, and a heavy workload, I needed someone I could rely on to keep the admin side of things running smoothly — and Fedwa delivered. She took care of my inbox, scheduled client calls, tracked project timelines, and kept documentation organised and accessible. Her attention to detail, proactive communication, and ability to anticipate what was needed next meant I could stay fully focused on delivering the project. I can honestly say her support was invaluable. If you’re juggling high-level responsibilities and need someone dependable to handle the day-to-day admin, I highly recommend Virtually Edge.
Sue Gibbons, Underwriter
Fedwa at Virtually Edge has been an absolutely invaluable asset to my professional life. As an Underwriter, my focus needs to be on complex decisions, not chasing admin. Fedwa took over my full calendar management, scheduling, and email screening with seamless efficiency and complete professionalism. I no longer waste time on administrative overflow and have gained back several hours of focused, productive time every week. If you need top-tier virtual assistance to transform your efficiency, I wholeheartedly recommend Fedwa and Virtually Edge.
Property Manager, John D Wood
Fedwa has been a fantastic support to our agency and quickly became an integral part of our day-to-day operations. She took the time to understand how we work and stepped in seamlessly, handling a wide range of administrative tasks across both lettings and block management.
On the lettings side, she manages property updates, keeps property listings accurate, and ensures compliance tasks are followed up promptly. She also supports tenant and deal progression, helping to keep everything moving while our team focuses on viewings and closing deals.
From a block management perspective, she has been equally valuable, handling contractor and supplier follow-ups, as well as leaseholder communications, ensuring nothing is left outstanding.
Fedwa is reliable, proactive, and highly organised. She takes initiative, requires minimal supervision, and consistently delivers to a high standard. Her support has freed up valuable time for our team to focus on revenue-generating activities.
We would highly recommend her to any property company looking for dependable and knowledgeable administrative support.
Director, Genni Oil Ltd
Fedwa’s service was absolutely amazing. From the outset she took control of the of the task and provided excellent support with our Sage expense processing. She quickly understood what was needed and whenever there was a query she communicated professionally allowing us to continue with our day to day business.
We found Fedwa, reliable, pleasant, polite, easy to communicate with and she delivered timely exactly what was agreed. Now that we know she has the above plus transferable skills, knowledge and a willingness to learn we will definitely be requesting her services again.
