Services

At Virtually Edge, the mission is about helping businesses thrive by tackling those essential tasks that can bog your business down. With the details taken care of, you can focus on what you love and do best, keeping everything running smoothly and efficiently. Virtually Edge provides a range of virtual support services tailored to your business needs, including administrative and office support, assistance with residential block management, and U.S. business immigration administrative support. With a commitment to excellence and a keen eye for detail, Virtually Edge helps to boost productivity, streamline processes, and give you the peace of mind to elevate your business. Below is a comprehensive list of services offered.

Admin Support

  • Calendar Management: Organise appointments and send reminders to prioritise tasks.

  • Email Management: Filter messages and draft responses for prompt follow-ups.

  • Document Preparation: Create and format professional reports and presentations.

  • Client Communication: Address enquiries and follow-ups with timely responses.

  • Project Support: Track deadlines and deliverables for better organisation.

  • Research and Analysis: Conduct research and analyse data to support decision-making.

Office Management

  • Team Communication: Manage messaging platforms for effective communication.

  • Staff Holiday Cover: Maintain operational continuity during absences.

  • Schedule Management: Coordinate appointments and optimise calendars.

  • Document Preparation: Create and format professional documents.

  • Supplier Coordination: Liaise with suppliers for office supplies and maintenance.

  • Project Coordination: Assist in planning and tracking project timelines.

Client Support

  • Client Communication: Respond to inquiries warmly and professionally.

  • Order Management: Track orders to ensure timely delivery and satisfaction.

  • Feedback Collection: Gather and analyse feedback for service enhancement.

  • Issue Resolution: Assist clients in resolving concerns promptly.

  • Product Information: Offer detailed insights about products and services.

  • Client Onboarding: Facilitate a smooth onboarding process for new clients.

Professional Business & Property Support

  • Alto & Property Systems Management: Maintain and update property listings, records, compliance notes, and documentation within Alto and related systems.

  • Block Management Support: Assist managing agents with day-to-day block administration, contractor coordination, and documentation handling.

  • Leaseholder & Client Correspondence: Communicate professionally with leaseholders, clients, and third parties via phone and email, managing expectations effectively.

  • US Immigration Form Preparation (Under Supervision): Prepare and review DS-160, I-130, and I-485 applications for submission to US Embassies and USCIS under attorney supervision.

  • Legal Document & Client Support (Under Supervision): Draft correspondence, organise case files, and maintain accurate records in accordance with attorney guidance.

Event Planning Support

  • Event Coordination: Support the planning and delivery of corporate events, meetings, and off-sites, ensuring all moving parts are organised and timelines are met.

  • Venue Research & Booking Support: Research suitable venues based on brief, budget, and location, manage enquiries, compare options, and assist with bookings and confirmations.

  • Restaurant & Hospitality Planning: Source and coordinate restaurants, private dining, and hospitality experiences, including group bookings, menus, and dietary requirements.

  • Travel & Accommodation Coordination: Assist with travel logistics such as flights, transfers, and accommodation for attendees, including international and multi-location events.

General Support

  • Scheduling Assistance: Manage calendars to ensure appointments and deadlines are met.

  • Research Support: Conduct research and provide concise summaries to aid decision-making.

  • Data Entry: Maintain accurate records in databases or spreadsheets for easy access.

  • Content Editing: Review written materials for clarity and professionalism.

  • Social Media Management: Oversee social media accounts, schedule posts, and engage with followers.

  • Procurement Support: Source and order office supplies, managing inventory efficiently.